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Corporate Policies

The HINO Credo states that “We make a better world and future by helping people and goods get where they need to go.” as our Corporate Mission. Hino Group is determined to contribute to the realization of a sustainable society through solving issues and challenges in relation with flows of people and goods.

HMA’s Sustainability Policy

To achieve HINO Credo as Corporate Mission. Our Hino Motors Asia will act with integrity in accordance with the spirit of this “HINO Sustainability Policy.” direction.


Items in the HINO Sustainability PolicyHINO Sustainability Policy
Basis for corporate activities1.Compliance• We comply with laws and regulations, as well as their spirit, social norms and company rules, and carry out our corporate activities in a fair manner.
2.Safety and quality of our products and services.• We pass on our technology and skills, and keep creation, innovation and kaizen for providing products and services which are safe, high-quality, and useful for the business of our customers.
3.Environmental management.• In order to contribute to the realization of a sustainable world that is prosperous and pleasant to live in, we proactively work to minimize environmental impacts resulting from our operations, as well as to develop and provide our customers with environmentally friendly products and services.
4.Respect for human rights• We understand internationally recognized human rights, and respect and protect the human rights of all those involved in our corporate activities. We do not tolerate discrimination on the basis of race, religion, ideology, gender, age, nationality, disability or any other grounds, nor any behavior contrary to respect for human rights, including child labor, forced labor and harassment.
5.Fair transactions and responsible purchasing activities

• We aim to build relationships of trust with our business partners for mutual development through fair transactions.

• We conduct responsible purchasing activities to ensure that the suppliers in our supply chain also share the values set forth in this Policy, including but not limited to the commitment to compliance, safety and quality, minimizing environmental impact, and respect for human rights.

6.Disclosure and dialogue with stakeholders

• Based on the recognition that the trust from society is essential for our corporate activities, we disclose corporate information appropriately and foster mutual understanding and trust through honest communication with our stakeholders.

• We maintain honest and fair relationships with government agencies and public authorities

Working environment and corporate culture7.Working environment and corporate culture to respect employees

• We respect the culture and customs of each country and region in which we do business.

• We collaborate with stakeholders to improve local communities as well as to build a sustainable society that is welcoming everyone to live in.

Providing value for a sustainable society8.Providing value for a sustainable society• We actively engage in solving issues and challenges of our customers or society through our business activities supporting flows of people and goods.
9.Engagement in community and contribution to its development

• We respect the culture and customs of each country and region in which we do business.

• We collaborate with stakeholders to improve local communities as well as to build a sustainable society that is welcoming everyone to live in.

10.Relationships of trust with customers• We earn the trust of our customers as a true business partner by humbly listening to our customers, considering issues and challenges from their points of view, and working together to solve them.
Crisis management and role of senior management11.Thorough crisis management• We identify key risks that pose a threat to civil society and corporate activities, and ensure crisis management to minimize damage and prepare for business continuity in the event of an emergency
12.Role and approach of senior management

• Senior management takes the initiative in realizing the spirit of this Policy and ensures that this Policy is disseminated throughout the Company and our Group companies. It is also responsible for establishing and operating an effective governance system to ensure the soundness, efficiency, and transparency of our corporate management.

• In the event of violation of the spirit of this Policy, senior management will proactively take responsibility for responding to the situation, including investigating the causes, and instituting remedial measures to prevent the problem from recurring.



 

HMA’s Information Security Policy

     
1. Purpose    

Based on “The HINO Credo” and “HINO Code of Conduct”, Hino Motors Asia (hereinafter called “HMA”)      

a subsidiary of Hino Motors, Ltd., understand that Information; such as trade secrets and personal information,    

that created by HMA or received from customers, business partners or other entities in the course of business    

activities, associated information management systems and the control systems which are critical information    

assets for HMA’s business activities.    

Based on the above understanding, HMA establishes "Information Security Basic Policy" to ensure that HMA     

manages and practices information security methodically and continuously.    

    

2. Hino’s basic approach to information security    

1) Compliance    

HMA shall comply with applicable laws, governmental guidance, contractual obligations and other social     

norms related to information security.    

    

2) Maintenance of stable business infrastructure    

HMA shall ensure competitiveness and business continuity through the management and protection of its    

Information Assets.    

    

3) Providing safe products and services    

HMA shall incorporate information security practices into Hino’s business activities such as the development,     

design and production processes of products and services in order to provide safe products and services    

to customers.    

    

4) Contribution to the establishment of safe Cyberspace    

HMA shall act as a good corporate citizen by contributing to a safe online environment (“Cyberspace”)    

by working to identify and mitigate information security vulnerabilities in HMA’s Information Assets.    

    

5)  Information Security Management    

HMA shall continuously implement information security management through the establishment of governance    

and risk management including incident response.    



HMA’s Human Rights Policy


The corporate mission of Hino Motors Asia Ltd. (HMA) is "We make a better world and future by helping people and goods get where they need to go". Based on this corporate mission, HMA has contributed value to our customers and society through trucks and buses that support the transportation of people and goods, which are essential parts of society's infrastructure. The Hino Way, which incorporates the three core values of "integrity", "contribution", and "empathy", is the cornerstone of all our actions and decisions. HMA is united in its efforts to solve social issues and realize a sustainable society.

Trust from customers and all other stakeholders, when our service to our customers and society can be of help, is essential for our corporate activities. In order to maintain that trust, respect for human rights is a key foundation for carrying out our corporate activities with integrity. For that reason, we have established the HMA Human Rights Policy (the "Policy") in order to ensure that we act with empathy and respect and understand each other’s thoughts and opinions. We recognize that understanding human rights issues in each country and region is essential for us to develop our business globally and contribute to our customers and society. We are committed to being with every person involved in our corporate activities and respecting human rights in accordance with the UN Guiding Principles on Business and Human Rights.

This Policy is our most important policy in relation to human rights and a key aspect of the Hino way. We are committed to fulfilling our responsibility to respect human rights in all of our corporate activities that support the transportation of people and goods.


1. Commitment to Respect for Human Rights

We appreciate the importance of respect for human rights in our corporate activities and will ensure that we (i) do not infringe upon human rights, and (ii) appropriately address any adverse impacts on human rights caused by our activities. If our products and/or services are directly linked to adverse impacts on human rights through our suppliers or other business partners, we will work with the relevant parties for remediation.

We understand and respect internationally recognized human rights as set out in the United Nations International Bill of Human Rights and the International Labour Organization’s Declaration on Fundamental Principles and Rights at Work, including human rights under the Constitution of Thailand. We also respect the rights and freedoms recognized by the laws and regulations of each country, regardless of whether they are internationally recognized human rights, and comply with the laws and regulations. Where there is a conflict between national legislation and international human rights norms, we pursue ways to respect internationally recognized human rights to the greatest extent possible.

2. Scope of applicability

This Policy applies to all officers and employees of HMA (including employees seconded to HMA, contract employees, temporary employees, and seasonal employees). We also expect all our business partners, including suppliers and distributors, to understand and respect this Policy.

3. Human Rights Due Diligence 

We fulfil our responsibility to respect human rights by establishing and continuously implementing a human rights due diligence mechanism to identify, to prevent and mitigate adverse human rights impacts (or human rights risks) related to our corporate activities.

4. Corrective and Remedial Action

Where we learn that we are causing or contributing to adverse impacts on human rights, we will take appropriate corrective and remedial action to address the adverse impacts. We also promote the development of effective remedial mechanisms, including the establishment of grievance mechanisms to which any events that may cause adverse impacts on human rights can be reported.

5. Education and Training 

We disseminate this Policy to all officers and employees and provide them with continuous education and training. We will also reflect the essence of this Policy in our existing company policies and internal procedures and ensure that each employee will act in accordance with this Policy.

6. Monitoring and Disclosure

We will continuously monitor the status of compliance with this Policy and make improvements where necessary, as well as properly explain and disclose the content and results of our initiatives under this Policy through our website and other means.

7. Dialogue and Discussion with Stakeholders

We seek input from external experts on our initiatives to fulfil our responsibility to respect human rights. We also engage in dialogue and discussion with our stakeholders to ensure the effectiveness of those initiatives.


This Policy was approved by the Board of Directors of Hino Motors Asia Ltd. on 30 May 2025.


Mr.Toru Matsukawa

President

Member of the Board of Directors 

Hino Motors, Asia Ltd

30 May 2025






[Appendix: Priority Human Rights Issues for HMA]


(i) Forced labour

We will work to ensure that proper working conditions exist at HMA and with our suppliers and business partners. We will not tolerate any form of forced labour, whether through violence, intimidation, debt bondage, or other means.

(ii) Child labour 

We do not tolerate child labour. Child labour deprives children of educational opportunities and forces them to work at an early age, hindering their development.

(iii) Discrimination and harassment

We do not tolerate discrimination on any grounds, including race, religion, ideology, gender, age, nationality, and disability. We also do not tolerate any form of harassment.

(iv) Workplace safety and health

We respect the right of employees to work in a safe and healthy working environment. We make sure to comply with the labour laws of the countries and regions concerned, to ensure the safety and health of our employees.


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